Name of the position/work place: Bellman
Organization Department: Lifestyle Services Division
Reports to: Lifestyle Services Manager
Job description:
- Accompanies the guests through resort to the rental units, assists with luggage, provides information related to services, facilities, interesting contents in resort
- Checks up the room in order to assure that everything is in place
- Explains facilities in the room such as internet access, TV, rental information; introducing the lifestyle services to the guests
- Waiting and greeting the clients in Lifestyle office and otherparts of the resort
- Delivers the mail
- Delivers the equipment or tools asked by clients
- Takes clothes to the laundry room, as needed
- Arranges the taxi drive for guests
- Drives guests in a buggy vehicle
- Makes a record of clients requests
- Other duties assigned by superior
- This job may require night time shift engagement defined by internal roster
Education: IV level of education/qualification or higher
Work experience: Previous experience on similar positions highly preferred
Preferred competencies:
- Fluent in English language (spoken and written)
- Computer literate (MS Office package); familiarity with Opera PMS preferred
- Customer service oriented
- Flexibility
- Driven to always take customer expectations above and beyond
- Flexible schedule may include nights, weekends and holidays
